solutions

margin assurance

In today's communications world, one of the highest priorities is to find ways to increase revenues and margins while remaining competitive and providing new and enhanced services.  The term margin assurance is typically a word that comes up in a CFO’s office or in financial meetings and is defined as a process of making sure that every resource in your network is working towards maximizing margins. In a communication provider’s world, margin assurance is critical to staying in business and maintaining competitive advantages.

Another term that comes up when discussing margin assurance is revenue leakage which is any call or session completed through your network that is not billed, billed correctly, or routed correctly. There are several key reasons for revenue leakage and addressing these areas can result in higher margins for operators.

Some of the key reasons are as follows:

• Central command and control
• Optimal call routing

Challenges Facing CSPs:

Termination charges (long distance, toll free phone charges, etc.) are dropping on a daily basis and this provides carriers with a constant challenge to stay competitive and retain subscribers. To tackle this challenge, carriers are forced to find ways of lowering costs, by dealing with multiple suppliers. Carriers are also looking to automate hundreds of man hour tasks as well as ways to manage their entire network in real time and reduce fraud. pulse offers some unique solutions to tackle these and other challenges as listed below.

• NPA or NPANXX routing only
• Limited records capability in switches
• Manual processes for the manipulation and translation of different rate decks
• On-net/off-net routing challenges
• No real-time view of entire network
• No easy way to manage entire network
• Number portability
• Fraud controls

pulse solutions can offers operators innovative solutions for routing, fraud, number translation and other such requirements. Some of the features and benefits provided are as follows:

• Real-time view into an entire network
• Centralize management of an entire network
• Nth digit routing capability
• NPA NXX, LATA/OCN, LATA/tier rate formats supported
• Any supplier provided rate decks supported
• On-net/off-net routing supported over inter-machine trunks (IMT)
• Quality routing
• Percentage routing
• Trunk utilization based routing
• Number portability based routing
• Fraud detection/threshold setting capability
• Number translation (800, special numbers, CIC, etc.) supported
• Any custom routing requirements supported

For more information, please see our Intelligent Routing section or contact us.